Effective Date: 14th September 2026
At Entronn.com (“Entronn,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide when using our website, services, and related features.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.
By using Entronn.com or purchasing our services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with Entronn, we may collect the following information:
a) Information You Provide
This may include:
- Name
- Email address
- Phone number
- Company or business name
- Billing and contact information
- Project requirements and communications
- Information submitted through contact forms
- Account information
- Information you provide when requesting or purchasing our services
We only request information that is reasonably necessary to provide our services, communicate with you, process transactions, or operate our website.
b) Information Collected Automatically
When you visit Entronn.com, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device and operating system information
- Pages visited and interactions with our website
- Referring website or URL
- Date and time of visits
- Basic diagnostic and security information
- Cookies and similar technologies
This information may be used for website functionality, security, analytics, troubleshooting, and improving our services.
2. How We Use Your Information
We may use collected information to:
- Provide and manage our services
- Respond to inquiries and support requests
- Communicate with you about projects and services
- Process payments and transactions
- Create and manage user accounts
- Send transactional emails and important service notifications
- Send newsletters or marketing communications where permitted
- Improve our website, services, and user experience
- Maintain website and account security
- Detect, prevent, and investigate fraud, abuse, or unauthorized activity
- Comply with applicable laws and legal obligations
We do not sell your personal information to third parties.
3. Account Registration and Social Login
Entronn may allow you to create or access an account using third-party authentication services such as Google Sign-In or Sign in with Apple.
a) Google Sign-In
If you choose to sign in using Google, Google may provide us with information such as your name, email address, and profile picture after you authorize the connection. We use this information to create or authenticate your Entronn account.
Google does not provide your Google Account password to Entronn. Google states that Sign in with Google shares basic profile information with third-party apps only after user permission.
b) Sign in with Apple
If you choose to sign in using Apple, Apple may provide us with information necessary to create or authenticate your account, such as your name and email address, depending on the information you choose to share.
Apple also allows users to use Hide My Email, which can provide Entronn with a unique relay email address instead of your personal email address.
Your use of Google Sign-In or Sign in with Apple is also subject to the respective provider’s privacy policies and terms.
4. Payments and Stripe
If you purchase services from Entronn, payments may be processed through Stripe.
Entronn does not need to directly store your complete credit or debit card number when payments are processed through Stripe. Stripe may collect and process payment and transaction information necessary to authorize and complete payments, prevent fraud, handle disputes, and provide payment services.
Payment information processed by Stripe is subject to Stripe’s own privacy practices and policies.
5. Email Communications and Resend
Entronn may use Resend to deliver transactional and other emails, such as:
- Account verification emails
- Password reset emails
- Service notifications
- Contact form responses
- Transactional messages
- Newsletters or other communications where applicable
When Resend is used to deliver an email, information such as email addresses, message content, and related email metadata may be processed by Resend to provide the email delivery service. Resend’s current documentation describes its processing of email addresses, message content, metadata, and related delivery information.
Resend may process data in accordance with its own privacy policy and applicable data-processing agreements.
6. Sharing of Information
We may share personal information with trusted third-party service providers when necessary to operate Entronn or provide services to you.
These providers may include:
- Stripe — payment processing
- Resend — email delivery
- Google — authentication through Google Sign-In
- Apple — authentication through Sign in with Apple
- Hosting, infrastructure, security, analytics, and other technology providers that support our website and services
We only share information with third parties where reasonably necessary for the relevant service, business operation, security, legal obligation, or other legitimate purpose.
We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect Entronn, our users, or others from fraud, abuse, security threats, or other harmful activity.
7. Cookies and Similar Technologies
Entronn may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember preferences
- Maintain authentication sessions
- Improve website performance
- Understand how visitors use our website
- Support security and fraud prevention
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of your information.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Maintain your account
- Complete transactions
- Meet contractual obligations
- Resolve disputes
- Maintain business and financial records
- Comply with legal obligations
- Prevent fraud and abuse
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
10. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request restriction of certain processing
- Object to certain uses of your information
- Withdraw consent where processing is based on consent
- Request a copy of certain information in a portable format
- Opt out of marketing communications
You can request assistance with your personal information by contacting us at [email protected].
We may need to verify your identity before processing certain requests.
11. Marketing Communications
If you subscribe to our newsletter or otherwise consent to receive marketing communications, we may send you updates, announcements, useful information, or promotional content related to Entronn.
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or by contacting us.
Transactional and essential service communications may still be sent when necessary to provide services or manage your account.
12. Children’s Privacy
Entronn’s services are not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
13. Third-Party Websites
Our website may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party service you access through links on our website.
14. International Data Transfers
Some of our service providers may process or store information in countries other than the country where you live.
For example, Resend states that certain customer data is stored in the United States, while Stripe and other providers may process information across different jurisdictions as necessary to provide their services.
Where required by applicable law, we will take appropriate steps to ensure that international transfers of personal information are handled in accordance with applicable privacy requirements.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the Effective Date at the beginning of this policy. We encourage you to review this page periodically.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: [email protected]
Website: Entronn.com
We will make reasonable efforts to respond to privacy-related requests within a reasonable period and as required by applicable law.
