Support & FAQs
Domain Section
A domain name is essentially online real estate. The registration of this domain name provides temporary ownership over that real estate. Domain registrations allow the registrant to “build” on this property (such as example.com) by offering services such as websites, email, and FTP for personal, commercial, or public use.
The domain registration only includes rights to the domain name you purchase (such as example.com) for the period of time you leased the domain registration, usually one to ten years. With this registration you can set the contact information for the domain, change the nameserver delegation, and add glue records.
Domain registrations do not by itself include any other services, such as DNS, email, Secret Registration, etc.
Reach out to your current domain provider for assistance with preparing the domain for transfer. The domain can be transferred as long as;
- The domain was not registered within the last 60 days.
- The domain was not transferred in the last 60 days.
- The domain is not in redemption status.
- The domain does not have an unresolved dispute.
When the domain is prepared, you will be able to initiate the transfer.
The domain transfer process can sometimes take up to two weeks, depending on the type of domain being transferred and the registry’s policies. Common gTLD domains like .com, .net, .org usually complete within 7 days.
Yes, most domains do have a transfer fee. The price depends on the type of domain being transferred.
Specific domain extensions will not automatically renew after a transfer resulting in no transfer fee. For example, .uk domains only automatically renew if transferred within the last seven days of registration. Otherwise, there is no transfer fee, and the additional year will not be added to the domain’s registration period.
The authorization code, often referred to as an EPP code or auth code is a unique 6 to 32 character code assigned to the domain. This code can only be obtained at the current domain registrar and is mandatory for a domain transfer.
Website Manage Service
This service includes everything related to website management. We take care of website hosting, website backups, website security, WordPress and plugin upgrades, and any content update on the website, like, updating logos, testimonials, content, images, videos, awards, blogs, FAQs, career opportunities, google codes, and adding portfolio, team members, legal pages, awards, & certifications.
Yes, absolutely. Just drop us an email and we will initiate the cancellation process. In case of month-to-month option, our billing stops from next month. In case of yearly option, you are not billed for the next year.
Yes, we have a 30-day money back policy. In case you don’t like our service within the first 30-days, you can request cancellation and we will refund the complete amount (in both the monthly as well as yearly plans). Please note that in case of refund, we give you back the original website as you gave to us, and any changes or optimizations done by us are not given to you. For this reason, we request that you do not cancel your hosting in the first 30-days, so that in case you decide to cancel our service, you can easily go back to your previous setup. We will be sad to see you go, but we still want this process to be painless for you.
You can get 4 updates done per month (which translates to roughly one per week). Each update is limited to 1 hour of work. If an update requires more than 1 hour, then this would reduce the number of updates that you can get done in that month. This does not include updates to WordPress / hosting / plugins, which we do on our own.
Yes, sure. In that case, there will be a slightly additional cost. Email us the details of the work that you want to get done and we will get back to you with an estimate.
No, they expire at the end of the month.
Logo Design Service
Its much easy ! After selecting best package from my gig, you will encounter some set of questions which will provide me perfect idea about your business/brand/website and ultimately will help me in designing great logo concept.
Initially, We make several minimalist logo concepts for you (depending upon the package you selected). Once one final iteration is chosen, brand identity & other items are created.
- Fast Communication & Better Service
- Printable Size files
- Minimalist logo design specialist
.AI .EPS .SVG .PDF .PSD .JPEG .PNG
Source/vector files are the editable versions of the logo design. Generally, it can be opened from adobe illustrator which are highly scalable and used for editing & printing purpose without quality loss.
Great Question 🙂 Each and every design is made uniquely so for every design we make, you will have all the rights for the designs.
Website Design Service
Its much easy ! After selecting best package from my gig, you will encounter some set of questions which will provide me perfect idea about your business/brand/website and ultimately will help me in designing great logo concept.
After selecting best package, You need to make payment. After successful payment You will be redirected to the website design form. Fill all the information so that we can create a best website for you.
Domain & Hosting Related Issues
- (480) 624-2500